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Return Policy

 

Custom embroidered, screen printed or decorated items cannot be returned. We will gladly exchange or replace the item(s) if the item is defective or the decorating is severly different than what was sent in a proof.  In such cases we will need the item(s) back and we would replace the item(s) for free.  We must be notified of the exchange request within 48 hours of date of delivery.

No returns will be accepted after 30 days of receipt of purchase.  Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

 

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

Send the package to:

I Customize

999 South Washington St.

North Attleboro, MA 02760

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